Service & repairs

OVUM for Eurorack comes with a 1 year technical defects warrenty. If your module breaks due to defect within a year of original purchase we will fix or replace it for no cost except shipping to our workshop.

For out of warranty repairs, the most economical solution is usually going to be to repair it yourself or with help from a friend. We've made efforts to make the design repairable, and the schematic is available (see note below). If you fix a problem, or make a modification, please send us a description of the problem and how you fixed it - we'd love to share it to allow others to follow in your footsteps.

To send your out of warranty OVUM for Eurorack to us for repair, we charge a flat repair fee of $80 USD which includes shipping the unit back to you, but does not include shipping the unit to us.

To arrange a return, email us at hello@crowselectromusic.com.

Schematic

Every OVUM for Eurorack owner is entitled to the circuit schematic, to enable modifications and repairs. To request a schematic, please send a photo of the back of your module to hello@crowselectromusic.com.

Manual

Download the OVUM for Eurorack user manual here: pdf