Service & repairs

Lore comes with a 1 year technical defects warrenty. If your Lore breaks due to defect within a year of original purchase we will fix or replace it for no cost except shipping to our workshop.

For out of warranty repairs, the most economical solution is usually going to be to repair it yourself or with help from a friend. We've made efforts to make the design repairable, and the schematic is available (see note below). If you fix a problem, or make a modification, please send us a description of the problem and how you fixed it - we'd love to share it to allow others to follow in your footsteps.

To send your Lore to us for repair, we charge a flat repair fee of $30 USD which includes shipping the unit back to you, but does not include shipping the unit to us.

To arrange a return, email us at hello@crowselectromusic.com.

Schematic

Every Lore owner is entitled to the circuit schematic, to enable modifications and repairs. Please send a photo of your Lore hello@crowselectromusic.com and we'll send you the schematic.

Lore Manual

Download the Lore user manual here: pdf